Unable To Open Depot Repair Order.Getting Error "Invalid Ship TO and Bill To, please select from the list of values"
(Doc ID 2280312.1)
Last updated on MAY 05, 2021
Applies to:
Oracle Depot Repair - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Repair Order Management
ACTUAL BEHAVIOR
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When trying to search for some specific requests in Find Repair Orders form getting the following error
EXPECTED BEHAVIOR
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"Invalid Ship TO and Bill To, please select from the list of values" .
STEPS
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The issue can be reproduced at will with the following steps:
1. Open Find Repair Orders Form
2. Query for specif Service request or RMA /Sales Order number
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |