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Doing an 'Open for Update' on a Service Contract Throws an 'ORA-00001: unique constraint OKC.OKC_K_HEADERS_ALL_BH_U1 violated' Error (Doc ID 2280408.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Using the Open for Update on Service Contract throws the following error.

Error
ORA-00001: unique constraint OKC.OKC_K_HEADERS_ALL_BH_U1 violated

Steps
1. Using a Service Contracts responsibility.
2. Open an Active Service Contract.
3. Click the 'Open for Update' button.
4: Get the indicated error.

Cause

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In this Document
Symptoms
Cause
Solution


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