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The Expense Item LOV In The Mobile Field Service Multi Platform App For Windows Is Not Populating (Doc ID 2280543.1)

Last updated on SEPTEMBER 28, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Multiplatform Based on HTML5

ACTUAL BEHAVIOR
---------------
Users cannot search for expense items in the MFS MP Windows application.  The LOV contains no values

EXPECTED BEHAVIOR
-----------------------
The expectation is that values will be available to select.   The application should show the same values as the Field service technician portal Debrief page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to MP Windows app
2. Select a task
3. Add expense debrief line
4. Search the item field.
5. Nothing happens


Cause

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In this Document
Symptoms
Cause
Solution
References


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