How to setup and Display Specific Request Types To An ISupport Individual User At "Create Service Request" (Doc ID 2281179.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle iSupport - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Setup to give limited capability to iSupport Individual users for creating service requests - limited them to specific Request Types only.

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms