Where To Add Customer Purchase Order Number On Service Request Form and Charges Tab ? (Doc ID 2281250.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Teleservice - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

When attempting to submit charge, the following error occurred: "Customer PO is required in a booked order".

Where Should Customer Purchase Order (PO) Number on the Service Request ?
 

Solution

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