My Oracle Support Banner

'Cannot delete the GTM_LICENSE_LINE record' Error When Deleting a License (Doc ID 2281407.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Global Trade Management - Version 6.3.4 and later
Oracle Global Trade Management Cloud Service - Version 6.4.1 and later
Information in this document applies to any platform.


You are trying to delete a license in GTM but are receiving this error:

What is the proper steps to delete the license?

To replicate:

Navigate to Trade Compliance Management -> License Management
Select the License for editing
Select the License Lines tab
Delete the License Lines using the Trashcan icon
Select Finished
Now select the License for Delete

Receive the above error



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.