'Cannot delete the GTM_LICENSE_LINE record' Error When Deleting a License (Doc ID 2281407.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Global Trade Management - Version 6.3.4 and later
Oracle Global Trade Management Cloud Service - Version 6.4.1 and later
Information in this document applies to any platform.

Goal

You are trying to delete a license in GTM but are receiving this error:


What is the proper steps to delete the license?

To replicate:

Navigate to Trade Compliance Management -> License Management
Select the License for editing
Select the License Lines tab
Delete the License Lines using the Trashcan icon
Select Finished
Now select the License for Delete

Receive the above error

 

Solution

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