Why is it Not Possible to Search For Service Requests In Find Service Request Form When Inventory Org Field is Defaulted?
Last updated on JUNE 28, 2017
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
It is not possible to search for SRs in the search form when inventory org is provided. If we remove the inventory org, the Service Request shows in the search result form.Why does this happen?
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