My Oracle Support Banner

When Dots Are Used for OTM Username No Menus Are Displayed on the Screen (Doc ID 2281452.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 4.0 and later
Information in this document applies to any platform.

Symptoms

When a User is created with a "." within the ID, no menu is displayed when the user logs into OTM

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.