Tax is calculated in Receivables but not in Order Management

(Doc ID 2281755.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Order Management - Version 12.0 to 12.2.6 [Release 12.0 to 12.2]
Information in this document applies to any platform.


When entered the Manual invoice tax being calculated but not able to calculate tax when create Sales order from Order management

Expect the tax should be calculated both in AR and OM

 The issue can be reproduced at will with the following steps:
 1. Order management responsibility
 2. open sales order form
 create new order
 Book the Order
 3. Found No tax getting calculated

 The issue has the following business impact:

Due to this issue, No tax is calculated on sales orders


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