Unable To Update Customer Trade Profile (Doc ID 2281871.1)

Last updated on JULY 04, 2017

Applies to:

Oracle Trade Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Customers Module

ACTUAL BEHAVIOR
---------------
Customer cannot update trade profile

EXPECTED BEHAVIOR
-----------------------
Customer can update trade profile (based on role / responsibility)

STEPS
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The issue can be reproduced at will with the following steps:

- Navigation: Claim Form > Channel Revenue Management > Administration > Trade Management
- In left side, click on Customer Trade Profile
- Click on Create Button
- Click on Supplier Search button (Torch Icon)
- Then we get a blank screen. This is the issue.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update trade profile

Cause

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