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FRM-41045 : Object Not Found Invalid ID oin the Create Service Requests Form for German & Italian Languages (Doc ID 2281962.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Request Form

When attempting to use the Service Request form in D (German) and I (Italian) languages, the following error occurs:

ERROR
-----------------------
FRM-41045 : Object not found invalid ID

The error doesn't occur in US (English) language

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Service Request form on Italian or German language
2. The reported error occurs


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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