FRM-41045 : Object Not Found Invalid ID Create Service Requests Form For D & I Lang (Doc ID 2281962.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Request Form

When attempting to use the Service Request form in D (German) and I (Italian) language, the following error occurs:

ERROR
-----------------------
FRM-41045 : Object not found invalid ID

The error doesn't occur in US (English) language

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Service Request form on Italian or German language
2. The reported error occurs


Changes

 

Cause

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