My Oracle Support Banner

Error Message Encountered when Trying to Modify Price on a Subline (Doc ID 2281965.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


When trying to modify the price of a Service Contract manually on Pricing/Products tab > Pricing subtab, the following error occurs on some of the sublines:

Call to QP engine API "qp_preq_pub.price_request" returned the following error: Routine QP_PREQ_GRP.INSERT_LDETS2 ORA-01400: cannot insert NULL into ("QP"."QP_PREQ_LDETS_TMP_T"."CREATED_FROM_LIST_HEADER_ID")

1. Author a Service Contract.
2. Navigate to the Pricing subtab of the Sublines.
3. Try to change the price and receive the error.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.