Error Message Encountered when Trying to Modify Price on a Subline
(Doc ID 2281965.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
When trying to modify the price of a Service Contract manually on Pricing/Products tab > Pricing subtab, the following error occurs on some of the sublines:
Call to QP engine API "qp_preq_pub.price_request" returned the following error: Routine QP_PREQ_GRP.INSERT_LDETS2 ORA-01400: cannot insert NULL into ("QP"."QP_PREQ_LDETS_TMP_T"."CREATED_FROM_LIST_HEADER_ID")
1. Author a Service Contract.
2. Navigate to the Pricing subtab of the Sublines.
3. Try to change the price and receive the error.
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