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AS_RTTAP_ACCOUNT.CREATE Workflow Event Errors (Doc ID 2281998.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Territory Management - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.


On : 12.1.3 version,

After implementing Telesales and enabling the following event subscriptions as per support note 554004.1, users are randomly receiving numerous Workflow Event errors triggered by other modules. Some of the modules with event errors are Receivables (Customers), Marketing (list imports) and iStore (user registration/updates). > as_rttap_account.create_contact_point_post > as_rttap_account.update_contact_point_post > as_rttap_account.update_location_post > as_rttap_account.create_organization_post > as_rttap_account.update_organization_post > as_rttap_account.create_person_post > as_rttap_account.update_person_post > as_rttap_account.create_party_site_post > as_rttap_account.update_party_site_post

Client confirms they are using the real time assignments for territories Issue lies with RTTAP subscription


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