Search Organization In Html Contact Center Errors " No Method with Signature" (Doc ID 2282000.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Customer Care - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Search Organization Name on HTML Contact Center error No method with signature


Steps To Reproduce
===============
1. Service > Customer Management > HTML Contact Center > Perform Search
Basic Search
Organization Name = ABC
Click on Customer Number (Hyperlink) results in error "No method with signature - No method with signature - getPrfPartyType(class java.lang.String)"

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms