Payroll FRM-40735 Error While Opening Balance Matrix Window (Doc ID 2282197.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Payroll - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Problem Statement:

When trying to view balances for quick pay from balance matrix window, the following error occurs:

ORA-01403: no data found
------------------------------------------
FRM-40735: WHEN-NEW-FORM-INSTANCE trigger raised unhandled exception ORA-06502

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Run Quick Pay;

  2.  View Balances;
     
  3.  Observe the Error.

Cause

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