Payroll FRM-40735 Error While Opening Balance Matrix Window

(Doc ID 2282197.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Payroll - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.


Problem Statement:

When trying to view balances for quick pay from balance matrix window, the following error occurs:

ORA-01403: no data found
FRM-40735: WHEN-NEW-FORM-INSTANCE trigger raised unhandled exception ORA-06502


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Run Quick Pay;

  2.  View Balances;
  3.  Observe the Error.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms