MENU Folders On Homepage Not Expanding After Applying 22284589 R12.FWK.B.delta5

(Doc ID 2282306.1)

Last updated on NOVEMBER 08, 2017

Applies to:

Oracle Applications Framework - Version 12.1.3 and later
Information in this document applies to any platform.
Issue has also been reported after applying: Patch 23200210 ( PERFORMANCE ISSUE WHILE SEARCHACCOUNT FLEXFIELD( SELECT FROM FND_FLEX_VALUES_VL))
This issue is documented in unpublished Bug: 24671878 - TST1213:RESPONSIBILITIES ARE NOT BEING EXPANDED IN WINDOWS 10

Symptoms

On : 12.1.3 version, SUPPORT

R12.FWK.B.DELTA5 patch was applied recently. After expanding menus, sub menus /prompts are not being displayed.

The issue can be reproduced at will with the following steps:
1. Apply framework patch 22284589 FWK.delta5
2. Complete all steps
3. Login and try to expand the menus form home page.

Due to this issue, users cannot work on production, can not perform daily transactions required for business.

Changes

Applied Patch: R12.FWK.B.DELTA5

Cause

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