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Workflow Items Not Purging For Order Management (Doc ID 2282559.1)

Last updated on JULY 05, 2018

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Control

ACTUAL BEHAVIOR
---------------
Workflow items not purging for Order Management. The Purge Order Management Workflow program is run, however it does not purge closed OM workflow.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OM Super User responsibility
2. Run Purge Order Management Workflow program.
3. Check closed OM workflow.

Cause

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