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Insurance Policy Effective From Date Is Not Correct (Doc ID 2282810.1)

Last updated on JULY 11, 2019

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
An Insurance Quote is created with an Effective From Date equal to the Contract Start Date. However, when the Quote is Accepted and the Insurance Policy is created, the start date of the Policy is 25 days after the contract start date.

EXPECTED BEHAVIOR
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Expect the Policy Start Date to be the same as the date that was Quoted.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Insurance Quote with Effective From Date that is equal to the Contract Start date, for example 01-May-2017.
2. Accept the Quote
3. Policy is created with 25-May-2017 as the Start Date.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create these policies with the correct dates.

Cause

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In this Document
Symptoms
Cause
Solution


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