R12: AP: Error When Trying to Calculate Tax on Invoice

(Doc ID 2283089.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

In the Invoice workbench when trying to click calculate Tax button receiving the following error:

Unable to Calculate Tax on the Payable Invoice.

Debug log shows following details:

Not Found Zone info in cache... call HZ_GEO_GET_PUB.get_zone

- get_zone (+)
- Param p_location_table_name HZ_LOCATIONS p_location_id 614917 p_zone_type UK_COUNTRY_ZONE_TYPE_1 p_date 30-JUN-17
-For Zone type UK_COUNTRY_ZONE_TYPE_1 Relationship type count is 1
- Country Code for location 614917 is GB
- For location 614917 Geo Name References count is 0
-In Exception blk - For geography_type COUNTY and Location 614917, Geography_id is

Geography Name Referencing has not been performed for this location record. Geography Name Referencing must be performed on the location before a zone can be determined.
R: No jurisdiction has been found
get_tax_jurisdictions(-)
ZX_API_PUB: ADD_MSG()+
ZX_API_PUB: ADD_MSG()-

 

 

 

Cause

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