My Oracle Support Banner

Check Funds Failed. Contact Purchasing Administrator If Necessary When Attempting to Complete a Purchase Requisition (Doc ID 2283136.1)

Last updated on JANUARY 24, 2021

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In iProcurement responsibility, when attempting to complete a Purchase Requisition (PR), the following error occurs:

ERROR
-----------------------
Check Funds Failed. Contact Purchasing Administrator if necessary



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Click on iProcurement Home Page
2. Click on Non-Catalog Request
3. Enter details & click Add to Cart
4. Click view cart and Checkout
5. Click Checkout
6. Change General Ledger (GL) date and click edit lines to enter account ()
7. Click Enter charge account & click apply
8. Click next
9. Click next
10. Click submit
11. PR Created
12. Now login with Approver xxx
13. Click PR Number
14. Approver forward to yyy user. xxx who is not approve the PR. He just forward to yyy. But yyy is not in the approver hierarchy
15. Click forward
16. Approver also get a message as No approver found for PR
17. Login with PR Requester (zzz)
18. The PR shows as incomplete; click PR number
19. Click Complete
20. Click Checkout
21. Click Submit
22. After submitting, the error is displayed

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.