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Exception Error Occurs In the Buyers Work Center (BWC) When Attempting To Update Schedule Line Of A Standard Purchase Order (Doc ID 2283307.1)

Last updated on JULY 03, 2018

Applies to:

Oracle Purchasing - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, HTML Orders

In Buyers Work Center (BWC) when trying to update schedule on a standard purchase order receive error.
   select BWC > > Schedule > update schedule > error.

Current version of the page : DocumentActionsUtil.java 120.242.12020000.59

 
ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Oracle Logo Error Page Exception Details. oracle.apps.fnd.framework.OAException: java.lang.NullPointerException at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:647) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283) at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1386) at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1003) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:970) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:690) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283) at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(Unknown Source) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:1003) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:970) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:690) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283) at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353) at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2883) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage
...



STEPS TO REPRODUCE
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Purchasing responsibility
2. Navigation: Buyer Work Center -> Orders
3. Go to Schedules sub tab, in the search criteria add Order Date
4. Select Schedule drop down, select any value here it is “Update Line” then click on Go
5. Error is displayed as You have encountered an unexpected error. Please contact the System Administrator for assistance.

Cause

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In this Document
Symptoms
Cause
Solution
References


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