Performance Issue - Collections Center to Lease Center Link (Doc ID 2283589.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Collections

ACTUAL BEHAVIOR
---------------
Slow performance when querying contract details from Lease Center.

After collecting statistics response time is around 3 minutes. 


EXPECTED BEHAVIOR
-----------------------

Expectation is for the query to take around 5 seconds.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Lease Center Agent > Collections Center > Contract tab > Details
 

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms