Create Document Hangs With Office 2016 When Data Entry Rows Is High

(Doc ID 2284042.1)

Last updated on JULY 06, 2017

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Define Layout and set the parameter "Data Entry Rows" to a high value - such as 20,000

Desktop Integration > Create document ...
Excel opens but it takes a long time (30 minutes) to create the document.

The layout with a small number of rows, such as the default 10 rows gets created with no issues.

On PC with Excel 2010 -> It took 4mins to create document with 17,000 rows
On laptop with Excel 2016 -> with 17000 rows takes around 30mins and times out.

 

Changes

Upgrade to 12.2.5

Cause

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