Mobile Field Service MP: Task Assigned To One User But Visible On Many User's Mobile App
(Doc ID 2284244.1)
Last updated on OCTOBER 01, 2020
Applies to:Oracle Mobile Field Service - Version 12.1.3 to 12.2.9 [Release 12.1 to 12.2]
Information in this document applies to any platform.
A task is assigned to one valid Resource (user) from Service Request form, however the same task is visible on Mobile Field Service Multi-Platform application (MFS MP) for many other users.
Task should be visible on only one user's MFS MP app to whom it is assigned from Service Request form.
1. Create a Service Request and Task.
2. Assign the task to a valid Mobile Field Service resource (user) and save.
3. Perform the sync from MFS MP app.
=> The mobile user cannot access the Task.
The same task can be visible on many user's MFS MP app.
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