Benefits ACA XML Generation Process Abends with "Null Data Found For Mandatory Tag" Error (Doc ID 2284418.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On R12.1.3 HRMS Rup9 ACA Transmission XML Generation Process

When running Benefits ACA XML Generation Process, receiving the following error in the XML process log:

Error:
null data found for mandatory tag:PersonFirstNm
null data found for mandatory tag:PersonLastNm

Steps to Reproduce:
1. Navigate to US HRMS Manager responsibility > Processes and Reports
2. Submit Single Process: "Benefits ACA XML Generation Process"
     - Process errors out with above errors

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms