Upgrade From 11.5.10 To 12.2.5: Unable to Update Item Instance

(Doc ID 2284477.1)

Last updated on JULY 07, 2017

Applies to:

Oracle Installed Base - Version 12.2.5 and later
Information in this document applies to any platform.


After upgrade from 11.5.10 to 12.2.5, updating item instance running into error
the following error occurs.

 "The Item is not Serial Controlled. You are trying to provide a Serial Number (&serial_number) for a Non-Serialized Instance"

The item is actually a serialized control item


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