Upgrade From 11.5.10 To 12.2.5: Unable to Update Item Instance (Doc ID 2284477.1)

Last updated on JULY 07, 2017

Applies to:

Oracle Installed Base - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

After upgrade from 11.5.10 to 12.2.5, updating item instance running into error
the following error occurs.

ERROR
-----------------------
 "The Item is not Serial Controlled. You are trying to provide a Serial Number (&serial_number) for a Non-Serialized Instance"

The item is actually a serialized control item

Cause

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