The Dispatch Center Gantt Does Not Display The Correct Dates When Entering A Date And Refreshing
(Doc ID 2284508.1)
Last updated on DECEMBER 09, 2020
Applies to:
Oracle Field Service - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5
ACTUAL BEHAVIOR
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When selecting a date in the Dispatch center gantt and selecting refresh, the date displayed in the gantt does not change.
EXPECTED BEHAVIOR
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Expect that if you select a date e.g. Nov 15th. that the gantt will change the display to that date
STEPS
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The issue can be reproduced at will with the following steps:
1. Open the dispatch center form
2. Select the gantt chart
3. In the date field enter a future date
4. Select refresh
5. The dates in the gantt do not change
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |