The Dispatch Center Gantt Does Not Display The Correct Dates When Entering A Date And Refreshing (Doc ID 2284508.1)

Last updated on JULY 07, 2017

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5

ACTUAL BEHAVIOR
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When selecting a date in the Dispatch center gantt and selecting refresh, the date displayed in the gantt does not change.

EXPECTED BEHAVIOR
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Expect that if you select a date e.g. Nov 15th. that the gantt will change the display to that date

STEPS
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The issue can be reproduced at will with the following steps:
1. Open the dispatch center form
2. Select the gantt chart
3. In the date field enter a future date
4. Select refresh
5. The dates in the gantt do not change


Cause

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