"ego_item_pub.Process_item_phase_and_status" API Returning Error as ORA-00001: unique constraint

(Doc ID 2284745.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Product Hub - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Catalog items

When attempting to run "ego_item_pub.Process_item_phase_and_status" API the following error occurs.

ERROR
-----------------------
when OTHERS exception raised in inproit_process_item_update - Cursor C_lock_msi_records -1 - ORA-00001: unique constraint


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1.  Run "ego_item_pub.Process_item_phase_and_status" API


Cause

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