When Attempting To See The Approval Notification, The Error Occurs (Doc ID 2285090.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Purchasing - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

When customer attempts to view the approval notification, they receive error at the top of the notification page and approval list is not generated.

ERROR
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Approval List could not be generated. Please contact your System Administrator to review AME rules setup


STEPS
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The issue can be reproduced at will with the following steps:
1. Create Requisition
2. Approve Requisition
3. Preparer gets Notification 'Purchase Requisition xxxx has been approved'
4. Click on notification link
5. Get error

Cause

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