UK Unable to Pay SSP to a Zero Hours Contract APP-PQP-230661 ORA-01476
Last updated on JULY 11, 2017
Applies to:Oracle HRMS (UK) - Version 12.1 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.
When attempting to add a sickness absence to an employee with 0 working hours,
the following error occurs.
Need to be able to pay SSP to an employee who is on a zero hours contract (as they have earned enough)
APP-PQP-230661: "pqp_absval_pkg.get_absences_taken(50). ORA-01476 Divisor is equal to zero"
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
Using UK HRMS Responsibility > People > Assignment
1. employee assignment > working hours = 0
2. Enter an absence (It doesn’t matter if its end dated or open ended – Same error happens:-
type = sickness
Error: APP-PQP-230661: "pqp_absval_pkg.get_absences_taken(50). ORA-01476 Divisor is equal to zero"
3. navigate to statutory payments tab
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