My Oracle Support Banner

Adjustment Made Against Transactions Are Not Visible In R12 Receipts Form. (Doc ID 2285571.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Receipts Related

When attempting to click on adjustment button in receipt application form, Getting following error.

ERROR
=====
FRM-41051: You cannot create records here.
FRM-40102: Record must be entered or deleted first.

 

 

The issue can be reproduced at will with the following steps:

1) Go to Responsibility: Custom Responsibility
Navigation: Receipts > Receipts Summary

2) Query the receipt and apply it to an invoice.

3) Click on Adjustments button to view the adjustments on the invoice which is already applied.

4) Adjustments are not visible.

 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create/view adjustments from the receipts screen

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.