IStore Default Order Profile Not Working (Doc ID 2285744.1)

Last updated on JULY 12, 2017

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Checkout and Order Placement

ACTUAL BEHAVIOR
---------------
After applying <patch 25970063:R12.IBE.B>, iStore Order Type only defaults based on the values from the Quoting system parameters.

EXPECTED BEHAVIOR
-----------------------
Expect order type to default always from the profile.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup profile iStore Default order
2. Notice that the new carts don't get the value from it.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot default a correct order type.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms