R12: AP: Multiple Payment Reversals and Reconciliation Are Possible for 0 Amount Payment (Doc ID 2285812.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.3 version, Accounting Issues in AP


ACTUAL BEHAVIOR  
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Multiple payment reversals are possible  

1. For 1 zero payment, multiple payment reversals are possible
2. A reversed Zero Payment can be reconciled in Cash Management Module, and creates Accounting Errors afterwards.

EXPECTED BEHAVIOR
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Expect to be able to reverse payment only one time

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility Payables Manager
2. Navigation: Menu > Enter > Invoices
3. Create an AP invoice with amount 0
4. Validate and create Accounting > OK
5. Create a manual payment;
6. Account payment
7. Navigate: Payments > Entry > Payments
Go to Button “Enter/Adjust Invoices” > Reverse Payment
8. New Check payments line is added, with amount Zero.
9. Now: Query this payment again, and click on “Enter/Adjust invoice”.
10. Continue you like this a few more times…

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are able to reverse payment for many times, this is having functional and financial impact, creating error after accounting

Cause

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