Unable to Update Bankruptcy That is in Withdrawn Status
Last updated on JULY 12, 2017
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
In R12, after a bankruptcy has been withdrawn (Disposition Code = Bankruptcy Withdrawn), it can not longer be updated. In some cases, the bankruptcy is later approved after a court hearing for example, and the bankruptcy needs to be approved.
1. In 11i, if a bankruptcy is set to 'Bankruptcy Withdrawn'. The same bankruptcy can be updated 2 months later to 'Bankruptcy Granted'.
2. In R12, if a bankruptcy is set to 'Bankruptcy Withdrawn'. Once this is saved, the bankruptcy can no longer be updated. The fields and disposition code are disabled. If the bankruptcy is approved after that, a new
bankruptcy needs to be created.
Steps to Reproduce:
Responsibility: Collections Manager
Navigation: Collections Agent
- Update a Bankruptcy to 'Bankruptcy Withdrawn' and save.
- After saving, the bankruptcy can not be reinstated.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms