What to Check When the Credit Limit Displays as Negative or Incorrect Values in Advanced Collections (Doc ID 2285846.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Advanced Collections - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

In the Advanced Collections Profile tab, the Credit Limit displayed is not matching the value defined for the customer.  In some cases, it will show as a -1.00 or -2.00 for example. 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms