How to fix the "HTTP 500 Exception" while accessing Organization Chart through Talent Profile (Doc ID 2286092.1)

Last updated on JULY 15, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

How to fix the HTTP 500 exception/error when trying to access Organization Chart component through Talent Profile ?

ERROR
-----------------------
Error 500--Internal Server Error and No data display

Symptoms

1. Responsibility: Manager Self Service
2. Talent Profile > Organization Chart service is returning HTTP 500 exception

 

Solution

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