Error On Accessing Specific Claims - oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation (Doc ID 2286589.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Symptoms

On : 12.2.5 version, CLAIMS

Error on accessing few claims


ERROR
-----------------------
  oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error during statement preparation. Statement: SELECT ClaimHeaderEO.CLAIM_ID, ClaimHeaderEO.OBJECT_VERSION_NUMBER, ClaimHeaderEO.LAST_UPDATE_DATE, ClaimHeaderEO.LAST_UPDATED_BY, ClaimHeaderEO.CREATION_DATE, ClaimHeaderEO.CREATED_BY, ClaimHeaderEO.LAST_UPDATE_LOGIN, ClaimHeaderEO.REQUEST_ID, ClaimHeaderEO.PROGRAM_APPLICATION_ID, ClaimHeaderEO.PROGRAM_UPDATE_DATE, ClaimHeaderEO.PROGRAM_ID, ClaimHeaderEO.CREATED_FROM, ClaimHeaderEO.BATCH_ID, ClaimHeaderEO.CLAIM_NUMBER, ClaimHeaderEO.CLAIM_TYPE_ID, ClaimHeaderEO.CLAIM_DATE, ClaimHeaderEO.DUE_DATE, ClaimHeaderEO.SPLIT_FROM_CLAIM_ID, ClaimHeaderEO.AMOUNT, ClaimHeaderEO.ACCTD_AMOUNT, ClaimHeaderEO.CURRENCY_CODE, ClaimHeaderEO.EXCHANGE_RATE_TYPE, ClaimHeaderEO.EXCHANGE_RATE_DATE, ClaimHeaderEO.EXCHANGE_RATE, ClaimHeaderEO.SET_OF_BOOKS_ID, ClaimHeaderEO.ORIGINAL_CLAIM_DATE, ClaimHeaderEO.SOURCE_OBJECT_ID, ClaimHeaderEO.SOURCE_OBJECT_CLASS, ClaimHeaderEO.SOURCE_OBJECT_TYPE_ID, ClaimHeaderEO.SOURCE_OBJECT_NUMBER, ClaimHeaderEO.CUST_ACCOUNT_ID, ClaimHeaderEO.CUST_BILLTO_ACCT_SITE_ID, ClaimHeaderEO.LOCATION_ID, ClaimHeaderEO.REASON_TYPE, ClaimHeaderEO.REASON_CODE_ID, ClaimHeaderEO.STATUS_CODE, ClaimHeaderEO.SALES_REP_ID, ClaimHeaderEO.COLLECTOR_ID, ClaimHeaderEO.CONTACT_ID, ClaimHeaderEO.BROKER_ID, ClaimHeaderEO.TERRITORY_ID, ClaimHeaderEO.CUSTOMER_REF_DATE, ClaimHeaderEO.CUSTOMER_REF_NUMBER, ClaimHeaderEO.ASSIGNED_TO, ClaimHeaderEO.RECEIPT_ID, ClaimHeaderEO.RECEIPT_NUMBER, ClaimHeaderEO.DOC_SEQUENCE_ID, ClaimHeaderEO.DOC_SEQUENCE_VALUE, ClaimHeaderEO.PAYMENT_METHOD, ClaimHeaderEO.VOUCHER_ID, ClaimHeaderEO.VOUCHER_NUMBER, ClaimHeaderEO.PAYMENT_REFERENCE_ID, ClaimHeaderEO.PAYMENT_REFERENCE_NUMBER, ClaimHeaderEO.PAYMENT_REFERENCE_DATE, ClaimHeaderEO.PAYMENT_STATUS, ClaimHeaderEO.APPROVED_FLAG, ClaimHeaderEO.APPROVED_DATE, ClaimHeaderEO.APPROVED_BY, ClaimHeaderEO.SETTLED_DATE, ClaimHeaderEO.SETTLED_BY, ClaimHeaderEO.ATTRIBUTE_CATEGORY, ClaimHeaderEO.ATTRIBUTE1, ClaimHeaderEO.ATTRIBUTE2, ClaimHeaderEO.ATTRIBUTE3, ClaimHeaderEO.ATTRIBUTE4, ClaimHeaderEO.ATTRIBUTE5, ClaimHeaderEO.ATTRIBUTE6, ClaimHeaderEO.ATTRIBUTE7, ClaimHeaderEO.ATTRIBUTE8, ClaimHeaderEO.ATTRIBUTE9, ClaimHeaderEO.ATTRIBUTE10, ClaimHeaderEO.ATTRIBUTE11, ClaimHeaderEO.ATTRIBUTE12, ClaimHeaderEO.ATTRIBUTE13, ClaimHeaderEO.ATTRIBUTE14, ClaimHeaderEO.ATTRIBUTE15, ClaimHeaderEO.ORG_ID, ClaimHeaderEO.SECURITY_GROUP_ID, ClaimHeaderEO.AMOUNT_ADJUSTED, ClaimHeaderEO.AMOUNT_REMAINING, ClaimHeaderEO.AMOUNT_SETTLED, ClaimHeaderEO.USER_STATUS_ID, ClaimHeaderEO.CLAIM_CLASS, ClaimHeaderEO.OWNER_ID, ClaimHeaderEO.HISTORY_EVENT, ClaimHeaderEO.HISTORY_EVENT_DATE, ClaimHeaderEO.HISTORY_EVENT_DESCRIPTION, ClaimHeaderEO.DUPLICATE_CLAIM_ID, ClaimHeaderEO.SPLIT_DATE, ClaimHeaderEO.ROOT_CLAIM_ID, ClaimHeaderEO.ACCTD_AMOUNT_REMAINING, ClaimHeaderEO.TAX_AMOUNT, ClaimHeaderEO.TAX_CODE, ClaimHeaderEO.TAX_CALCULATION_FLAG, ClaimHeaderEO.CUST_SHIPTO_ACCT_SITE_ID, ClaimHeaderEO.PAY_RELATED_ACCOUNT_FLAG, ClaimHeaderEO.RELATED_CUST_ACCOUNT_ID, ClaimHeaderEO.RELATED_SITE_USE_ID, ClaimHeaderEO.RELATIONSHIP_TYPE, ClaimHeaderEO.VENDOR_ID, ClaimHeaderEO.VENDOR_SITE_ID, ClaimHeaderEO.TASK_TEMPLATE_GROUP_ID, ClaimHeaderEO.GL_DATE, ClaimHeaderEO.EFFECTIVE_DATE, ClaimHeaderEO.CUSTOM_SETUP_ID, ClaimHeaderEO.TASK_ID, ClaimHeaderEO.COUNTRY_ID, ClaimHeaderEO.COMMENTS, ClaimHeaderEO.DEDUCTION_ATTRIBUTE_CATEGORY, ClaimHeaderEO.DEDUCTION_ATTRIBUTE1, ClaimHeaderEO.DEDUCTION_ATTRIBUTE2, ClaimHeaderEO.DEDUCTION_ATTRIBUTE3, ClaimHeaderEO.DEDUCTION_ATTRIBUTE4, ClaimHeaderEO.DEDUCTION_ATTRIBUTE5, ClaimHeaderEO.DEDUCTION_ATTRIBUTE6, ClaimHeaderEO.DEDUCTION_ATTRIBUTE7, ClaimHeaderEO.DEDUCTION_ATTRIBUTE8, ClaimHeaderEO.DEDUCTION_ATTRIBUTE9, ClaimHeaderEO.DEDUCTION_ATTRIBUTE10, ClaimHeaderEO.DEDUCTION_ATTRIBUTE11, ClaimHeaderEO.DEDUCTION_ATTRIBUTE12, ClaimHeaderEO.DEDUCTION_ATTRIBUTE13, ClaimHeaderEO.DEDUCTION_ATTRIBUTE14, ClaimHeaderEO.DEDUCTION_ATTRIBUTE15, ClaimHeaderEO.ACCTD_AMOUNT_ADJUSTED, ClaimHeaderEO.ACCTD_AMOUNT_SETTLED, ClaimHeaderEO.CUSTOMER_REF_NORMALIZED, ClaimHeaderEO.ORDER_TYPE_ID, ClaimHeaderEO.CUSTOMER_REASON, ClaimHeaderEO.BATCH_TYPE, ClaimHeaderEO.GROUP_CLAIM_ID, ClaimHeaderEO.ACCTD_TAX_AMOUNT, ClaimHeaderEO.SHIP_TO_CUST_ACCOUNT_ID, ClaimHeaderEO.WO_REC_TRX_ID, NVL(ClaimHeaderEO.WRITE_OFF_FLAG,'F') WRITE_OFF_FLAG, ClaimHeaderEO.WRITE_OFF_THRESHOLD_AMOUNT, ClaimHeaderEO.UNDER_WRITE_OFF_THRESHOLD, ClaimHeaderEO.AMOUNT_APPLIED, ClaimHeaderEO.APPLIED_RECEIPT_ID, ClaimHeaderEO.APPLIED_RECEIPT_NUMBER, ClaimHeaderEO.APPR_WF_ITEM_KEY, ClaimHeaderEO.CSTL_WF_ITEM_KEY, ClaimHeaderEO.CLOSE_STATUS_ID, ClaimHeaderEO.OPEN_STATUS_ID, ClaimHeaderEO.LEGAL_ENTITY_ID, ClaimHeaderEO.APPROVAL_IN_PROG, ClaimHeaderEO.OFFER_ID, ClaimHeaderEO.SETTLED_FROM, ClaimHeaderEO.PRE_AUTH_DEDUCTION_NUMBER, ClaimHeaderEO.PRE_AUTH_DEDUCTION_NORMALIZED, HP.PARTY_NAME "CUSTOMERNAME", HC_1.LOCATION "CUSTOMERBILLTO", HC.LOCATION "CUSTOMERSHIPTO", CONTACT.PARTY_NAME "CONTACT", LK_PM.MEANING "SETTLEMENT", HR.NAME "OPERATINGUNIT", CTV.NAME "CLAIMTYPE", RS.NAME"CLAIMREASON", (SELECT TEMPLATE_GROUP_NAME FROM JTF_TASK_TEMP_GROUPS_VL WHERE TASK_TEMPLATE_GROUP_ID = ClaimHeaderEO.TASK_TEMPLATE_GROUP_ID) "CLAIMACTION", BROKER.PARTY_NAME "BROKER", OZF.NAME "STATUS", JRE4.FULL_NAME "OWNER", SYSPRM.AUTO_ASSIGN_FLAG "AUTOASSIGNOWNER", NVL(S.NAME,R.SOURCE_NAME) "SALESREP", (SELECT OFFER_CODE FROM OZF_OFFERS WHERE QP_LIST_HEADER_ID = ClaimHeaderEO.OFFER_ID) "OFFERCODE", (select count(1) from ozf_claim_lines_all cl where cl.claim_id = ClaimHeaderEO.claim_id and cl.prorate_earnings_flag='T') earnAssociated, decode(ClaimHeaderEO.claim_class,'DEDUCTION','AR','OVERPAYMENT','AR','NONAR') claimartype, 'BILL_TO' BillToFlag, 'SHIP_TO' ShipToFlag, decode(ClaimHeaderEO.user_status_id,1,1,0) test_lov, (select name from fnd_currencies_tl currencyName where currencyName.currency_code =ClaimHeaderEO.currency_code and language=USERENV('LANG')) currencyDesc, decode(ClaimHeaderEO.user_status_id,2013,'DUPCLAIM') render_dup_claim, (select sum(clu.amount) from ozf_claim_lines_all cln, ozf_claim_lines_util_all clu where cln.claim_line_id = clu.claim_line_id and cln.claim_id = ClaimHeaderEO.claim_id and activity_type is not null) accAssAmount, (select sum(clu.amount) from ozf_claim_lines_all cln, ozf_claim_lines_util_all clu, ozf_funds_utilized_all_b util, ozf_offers o where cln.claim_line_id = clu.claim_line_id and cln.claim_id = ClaimHeaderEO.claim_id and clu.utilization_id = util.utilization_id and o.qp_list_header_id = util.plan_id and o.offer_type = 'SCAN_DATA') scanAssAmount, HCA.account_number, HP_1.PARTY_NAME "SHIPTOCUSTNAME", HCA_1.account_number SHIPTOACCNUM, (select count(1) from ams_approval_history where (object_id =ClaimHeaderEO.CLAIM_ID or object_id =ClaimHeaderEO.GROUP_CLAIM_ID) and object_type_code ='CLAM') apprCount, dupClaim.claim_number dupClaimNum, TTYPE.name transTypeName, RA.name arReceivablesTrxName, PS.trx_number arPaySchedulesObjNum, decode(ClaimHeaderEO.status_code, 'OPEN', 1, 'NEW', 1, 0) addAnotherLineFlag, function_curr.func_curr_code, (select name from fnd_currencies_tl currencyName where currencyName.currency_code =function_curr.func_curr_code and language=USERENV('LANG')) funcCurrencyDesc, (SELECT hp.party_name FROM hz_cust_accounts hca, hz_parties hp WHERE hca.cust_account_id = ClaimHeaderEO.related_cust_account_id AND hca.party_id = hp.party_id) rel_cust_name, (SELECT P.PARTY_NAME FROM HZ_CUST_ACCOUNTS C, HZ_PARTIES P WHERE P.PARTY_ID = C.PARTY_ID AND C.CUST_ACCOUNT_ID = ClaimHeaderEO.ship_to_cust_account_id) ship_to_customer_name, (SELECT pv.vendor_name FROM po_vendors pv WHERE pv.vendor_id = ClaimHeaderEO.vendor_id) vendor_name, (SELECT pvs.vendor_site_code FROM po_vendor_sites_all pvs WHERE pvs.vendor_site_id = ClaimHeaderEO.vendor_site_id) vendor_site_code, (select loc.address1 || ' ' || loc.address2 || ' ' || loc.address3 || ' ' || decode(loc.city, NULL, NULL, loc.city || ', ') || decode(loc.state, NULL, NULL, loc.state || ', ') || decode(loc.postal_code, NULL, NULL, loc.postal_code || ',') || decode(loc.country, NULL, NULL, loc.country) from hz_cust_site_uses hcsu, hz_cust_acct_sites hcas, HZ_PARTY_SITES hps, hz_locations loc where hcsu.site_use_id = ClaimHeaderEO.related_site_use_id and hcas.cust_acct_site_id = hcsu.cust_acct_site_id and hcas.party_site_id = hps.party_site_id and hps.location_id = loc.location_id) rel_site_address, (select LOC.ADDRESS1 ||' '|| LOC.ADDRESS2 ||' ' || LOC.ADDRESS3 ||' '|| decode(LOC.CITY,null, null, LOC.CITY|| ', ')|| decode(LOC.state, null, null,LOC.state || ', ') || decode(LOC.postal_code, null, null, LOC.postal_code || ',') || decode(LOC.country, null, null, LOC.country) from hz_cust_site_uses hcsu, hz_cust_acct_sites hcas, HZ_PARTY_SITES hps, hz_locations loc where hcsu.site_use_id = ClaimHeaderEO.cust_shipto_acct_site_id and hcas.cust_acct_site_id = hcsu.cust_acct_site_id and hcas.party_site_id = hps.party_site_id and hps.location_id = loc.location_id) ship_to_address, (SELECT ADDRESS_LINE1 ||' '|| ADDRESS_LINE2 ||' ' || ADDRESS_LINE3 ||' '|| ADDRESS_LINE4 ||' '|| decode(CITY,null, null, CITY|| ', ')|| decode(state, null, null, state || ', ') || decode(zip, null, null, zip || ',') || decode(country, null, null, country) FROM PO_VENDOR_SITES WHERE vendor_site_id = ClaimHeaderEO.vendor_site_id) vendor_site_address, (SELECT source_name||'('||user_name||')' FROM JTF_RS_RESOURCE_EXTNS where user_id = ClaimHeaderEO.created_by) resource_created_by, (SELECT source_name||'('||user_name||')' FROM JTF_RS_RESOURCE_EXTNS where user_id = ClaimHeaderEO.last_updated_by) resource_last_updated_by, (SELECT LOCATION FROM HZ_CUST_SITE_USES WHERE SITE_USE_ID = ClaimHeaderEO.CUST_BILLTO_ACCT_SITE_ID) cust_bill_to, (SELECT full_name FROM ams_jtf_rs_emp_v WHERE resource_id = ClaimHeaderEO.SETTLED_BY) settled_by_fullname, CASE WHEN ClaimHeaderEO.STATUS_CODE IN ('CLOSED','PENDING_CLOSE') AND ClaimHeaderEO.payment_method IN ('CHECK','EFT','WIRE','AP_DEFAULT') THEN ClaimHeaderEO.payment_reference_number ELSE NULL END invoice_number, CASE WHEN ClaimHeaderEO.STATUS_CODE IN ('CLOSED','PENDING_CLOSE') AND ClaimHeaderEO.payment_method IN ('CHECK','EFT','WIRE','AP_DEFAULT') THEN (SELECT lk.displayed_field FROM ap_invoices_v inv, ap_lookup_codes lk WHERE invoice_num =ClaimHeaderEO.payment_reference_number and vendor_id = ClaimHeaderEO.VENDOR_ID AND inv.approval_status_lookup_code = lk.lookup_code (+) AND lk.lookup_type = 'NLS TRANSLATION') ELSE NULL END invoice_status, CASE WHEN ClaimHeaderEO.STATUS_CODE IN ('CLOSED','PENDING_CLOSE') AND ClaimHeaderEO.payment_method IN ('CHECK','EFT','WIRE','AP_DEFAULT') THEN 1 ELSE 0 END render_invoiceinfo, CASE WHEN ClaimHeaderEO.approved_by IS NOT NULL THEN 'RenderApprDet' ELSE 'RenderPayDet' END render_approvedinfo, CASE WHEN ClaimHeaderEO.APPROVED_BY IS NOT NULL THEN (SELECT full_name FROM ams_jtf_rs_emp_v WHERE resource_id = ClaimHeaderEO.APPROVED_BY) ELSE NULL END appr_resource_name, CASE WHEN ClaimHeaderEO.STATUS_CODE IN ('CLOSED','PENDING_CLOSE') AND ClaimHeaderEO.payment_method IN ('RMA') THEN ClaimHeaderEO.payment_reference_number ELSE NULL END rma_number, CASE WHEN ClaimHeaderEO.STATUS_CODE IN ('CLOSED','PENDING_CLOSE') AND ClaimHeaderEO.payment_method IN ('RMA') THEN (SELECT k.meaning FROM oe_order_headers h, oe_lookups k WHERE h.header_id = ClaimHeaderEO.payment_reference_id AND h.flow_status_code = k.lookup_code AND k.lookup_type = 'FLOW_STATUS') ELSE NULL END rma_status, CASE WHEN ClaimHeaderEO.STATUS_CODE IN ('CLOSED','PENDING_CLOSE') AND ClaimHeaderEO.payment_method IN ('RMA') THEN 1 ELSE 0 END render_rma_info, (SELECT CLAIM_NUMBER FROM OZF_CLAIMS_ALL WHERE CLAIM_ID = ClaimHeaderEO.SPLIT_FROM_CLAIM_ID) "PARENTCLAIMNUMBER", ( CASE (SELECT ocs.tax_for FROM ozf_claim_sttlmnt_methods_all ocs WHERE ocs.claim_class = ClaimHeaderEO.claim_class AND NVL(ocs.source_object_class,'NULL') = NVL(ClaimHeaderEO.source_object_class,'NULL') AND ocs.settlement_method = ClaimHeaderEO.payment_method AND ocs.org_id = ClaimHeaderEO.org_id) WHEN 'AR' THEN (SELECT distinct ar.meaning FROM zx_output_classifications_v ar where ar.lookup_code = ClaimHeaderEO.TAX_CODE and ar.enabled_flag = 'Y' and nvl(ar.end_date_active, sysdate)>= sysdate and ar.org_id IN (ClaimHeaderEO.org_id,-99) ) WHEN 'AP' THEN CASE WHEN (SELECT DISTINCT ap.meaning FROM zx_input_classifications_v ap WHERE ap.lookup_code = ClaimHeaderEO.TAX_CODE AND ap.enabled_flag = 'Y' AND NVL(ap.end_date_active, sysdate) >= sysdate AND ap.org_id IN (ClaimHeaderEO.org_id,-99) ) IS NULL THEN (SELECT DISTINCT ap.meaning FROM zx_webexp_classifications_v ap WHERE ap.lookup_code = ClaimHeaderEO.TAX_CODE AND ap.enabled_flag = 'Y' AND NVL(ap.end_date_active, sysdate)>= sysdate AND ap.org_id IN (ClaimHeaderEO.org_id,-99) ) ELSE (SELECT DISTINCT ap.meaning FROM zx_input_classifications_v ap WHERE ap.lookup_code = ClaimHeaderEO.TAX_CODE AND ap.enabled_flag = 'Y' AND NVL(ap.end_date_active, sysdate) >= sysdate AND ap.org_id IN (ClaimHeaderEO.org_id,-99) ) END ELSE NULL END ) AS taxCodeName FROM OZF_CLAIMS_ALL ClaimHeaderEO, AMS_USER_STATUSES_VL OZF, HZ_CUST_ACCOUNTS HCA, HZ_CUST_ACCOUNTS HCA_1, HZ_PARTIES HP, HZ_PARTIES HP_1, OZF_LOOKUPS LK_PM, OZF_REASON_CODES_VL RS, OZF_CLAIM_TYPES_VL CTV , JTF_RS_SALESREPS S, JTF_RS_RESOURCE_EXTNS R , HZ_PARTIES CONTACT, AMS_JTF_RS_EMP_V JRE4, HZ_PARTIES BROKER, HZ_CUST_SITE_USES HC_1 , HZ_CUST_SITE_USES HC , OZF_SYS_PARAMETERS_ALL SYSPRM, hr_operating_units HR, OZF_CLAIMS_ALL dupClaim, OE_TRANSACTION_TYPES_VL TTYPE, AR_RECEIVABLES_TRX RA, AR_PAYMENT_SCHEDULES PS, ( SELECT gs.currency_code func_curr_code, org.org_id func_org_id FROM gl_sets_of_books gs , ozf_sys_parameters_all org WHERE org.set_of_books_id = gs.set_of_books_id ) function_curr WHERE ClaimHeaderEO.USER_STATUS_ID = OZF.USER_STATUS_ID AND ClaimHeaderEO.CUST_ACCOUNT_ID = HCA.CUST_ACCOUNT_ID(+) AND HCA.PARTY_ID = HP.PARTY_ID and ClaimHeaderEO.SHIP_TO_CUST_ACCOUNT_ID = HCA_1.CUST_ACCOUNT_ID(+) AND HCA_1.PARTY_ID = HP_1.PARTY_ID(+) AND ClaimHeaderEO.REASON_CODE_ID = RS.REASON_CODE_ID(+) AND ClaimHeaderEO.CLAIM_TYPE_ID = CTV.CLAIM_TYPE_ID(+) AND ClaimHeaderEO.PAYMENT_METHOD = LK_PM.LOOKUP_CODE (+) AND LK_PM.LOOKUP_TYPE (+) = 'OZF_PAYMENT_METHOD' AND ClaimHeaderEO.SALES_REP_ID = S.SALESREP_ID (+) AND ClaimHeaderEO.ORG_ID = S.ORG_ID (+) AND S.RESOURCE_ID = R.RESOURCE_ID (+) AND ClaimHeaderEO.RELATED_SITE_USE_ID = HC_1.SITE_USE_ID (+) AND ClaimHeaderEO.CUST_SHIPTO_ACCT_SITE_ID = HC.SITE_USE_ID (+) AND ClaimHeaderEO.CONTACT_ID = CONTACT.PARTY_ID (+) AND ClaimHeaderEO.OWNER_ID = JRE4.RESOURCE_ID (+) AND ClaimHeaderEO.BROKER_ID = BROKER.PARTY_ID (+) AND ClaimHeaderEO.org_id = SYSPRM.org_id(+) AND ClaimHeaderEO.org_id = function_curr.func_org_id AND ClaimHeaderEO.CLAIM_CLASS <> 'GROUP' AND ClaimHeaderEO.org_id = HR.organization_id AND ClaimHeaderEO.DUPLICATE_CLAIM_ID = dupClaim.claim_id(+) AND ClaimHeaderEO.ORDER_TYPE_ID = TTYPE.TRANSACTION_TYPE_ID(+) AND ClaimHeaderEO.WO_REC_TRX_ID = RA.RECEIVABLES_TRX_ID(+) AND ClaimHeaderEO.PAYMENT_REFERENCE_ID = PS.CUSTOMER_TRX_ID(+) AND ClaimHeaderEO.claim_id = :1

Cause

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