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Depot Repair Form Is Not Saving The Estimate Status When We Change It Multiple Times (Doc ID 2286652.1)

Last updated on FEBRUARY 24, 2019

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Certain Estimate Status cannot be saved to database

EXPECTED BEHAVIOR
-----------------------
Expect any Estimate status change to be saved properly

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create/query a different Repair Order
2. Go to Repair Estimate Tab
3. Manually create an Estimate Line with Status = New, save
4. Change the New status to Accepted - Fully ...if possible (if transition rule is defined you may need to change the status to other status first)
5. change the status from Accepted - Fully > Accepted - Service Only(without closing the form),
6. Click 'Save Estimate' button



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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