R12 E-Business Suite Applications Technology Stack Forms Users Report Error "App-fnd-01926 The Custom Event When-responsibility-changed" When Opening Any Forms (Doc ID 2287055.1)

Last updated on JULY 24, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite R12 Applications Technology Stack, Forms for Applications Technology related issues



Users report opening any form in E-Business Suite 12.1.3 fails with the following error:

APP-FND-01926: The custom event WHEN-RESPONSIBILITY-CHANGED raised unhandled exception: ORA-06502: PL/SQL: numeric or value error


The issue can be reproduced at will with the following steps:
1. Open any EBS form.
2. Error APP-FND-01926: The custom event WHEN-RESPONSIBILITY-CHANGED raised unhandled exception: ORA-06502: PL/SQL: numeric or value error is received

Cause

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