"Unable to update <Ship Unit ID> to the database." Error When Executing Agent Action ORDER RELEASE - MOD - EDIT SHIPMENT (Doc ID 2287223.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Oracle Transportation Management - Version 6.4.1 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms

Order Releases are configured with Order Configuration PREPACK. Order Releases are planned into Shipments. An active agent is configured to be executed for Order Release Modifications listening to event "ORDER - MODIFIED" with Before Persist checked. When an Order Release modification with quantity changes is processed into OTM , agent action "ORDER RELEASE - MOD - EDIT SHIPMENT" fails with the following exception

 

 

Cause

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