My Oracle Support Banner

"Unable to update <Ship Unit ID> to the database." Error When Executing Agent Action ORDER RELEASE - MOD - EDIT SHIPMENT (Doc ID 2287223.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Oracle Transportation Management - Version 6.4.1 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms

Order Releases are configured with Order Configuration PREPACK. Order Releases are planned into Shipments. An active agent is configured to be executed for Order Release Modifications listening to event "ORDER - MODIFIED" with Before Persist checked. When an Order Release modification with quantity changes is processed into OTM , agent action "ORDER RELEASE - MOD - EDIT SHIPMENT" fails with the following exception

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.