Cannot Execute RMA Receipt, Because "Online Transaction Failed" Error by Mobile Applications

(Doc ID 2287428.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
When attempting to perform RMA Receipt in Mobile, the following error occurs.

Error
Online transaction failed

Steps to Reproduce

  1. Login to Mobile applications
  2. Select Warehouse Management responsibility
  3. Navigate to Inbound > Receipts > RMA
  4. Choose organization
  5. Enter RMA number
  6. Enter item , sub-inventory, LPN , To locator
  7. Press Done

Changes

 

Cause

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