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Cannot Execute RMA Receipt, Because "Online Transaction Failed" Error by Mobile Applications (Doc ID 2287428.1)

Last updated on AUGUST 02, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


Problem Statement
When attempting to perform RMA Receipt in Mobile, the following error occurs.

Online transaction failed

Steps to Reproduce

  1. Login to Mobile applications
  2. Select Warehouse Management responsibility
  3. Navigate to Inbound > Receipts > RMA
  4. Choose organization
  5. Enter RMA number
  6. Enter item , sub-inventory, LPN , To locator
  7. Press Done


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