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12.2 E-Business Suite Integrated SOA Gateway REST Service Returns No Data Due To Error 'ISG_SERVICE_AUTH_FAILURE' And 'MESSAGE: User is not authorized to execute the service' (Doc ID 2287614.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle E-Business Suite Integrated SOA Gateway - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Integrated SOA Gateway, Installation related issues

After a 12.2.5 upgrade, REST services with a grant set to 'ALL USERS' are no longer returning data.

Invoking the REST returns the following authorization error:
 
"ISGServiceFault" : {
  "Code" : "ISG_SERVICE_AUTH_FAILURE",
  "Message" : "User is not authorized to execute the service",
  "Resolution" : "Please check whether the user has the requisite grants.",
  "ServiceDetails" : {
  "ServiceName" : "some_REST_request",
  "OperationName" : "save_REST_request",
  "InstanceId" : "0"
  }

Cause

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In this Document
Symptoms
Cause
Solution
References


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