Reservation Is Moving to Split Line in Case of Partial Shipments Against the Same Line (Doc ID 2287626.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When running interface trip stop with batch deferred mode where there are two deliveries against a single order line, the reservation is getting flipped to the shipment number 2 for the entire quantity instead of only the quantity not being closed on shipment number 1. This is then causing inventory interface to fail because it cannot relieve the reservations. The following error message is found in the log file.

INV_TRX_MGR: ErrorMsg:An error occurred while relieving reservations.
INV_LPN_TRX_PUB: retval=1, regmsg=An error occurred while relieving reservations.
INV_LPN_TRX_PUB: calling API to clear the picked quantity
INV_LPN_TRX_PUB: API call to clear picked quantity successful
INV_TXN_MANAGER_PUB: PROCESS_LPN_TRX failed for header_id xxxxx
INV_TXN_MANAGER_PUB: Error.... An error occurred while relieving reservations.
INV_TXN_MANAGER_PUB: Deleted MSNT/MTLT/MMTT for header_id xxxxx
INVTXNB: Error from INV worker : error_code : Transaction processor error, err_expl :An error occurred while relieving reservations.
MTL_ONLINE_TRANSACTION_PUB.process_online returns false
Error Code:Transaction processor error
Error Explanation:An error occurred while relieving reservations.
Retrieving messages from the stack
INV INV_FND_GENERIC_MSG N MSG Transaction processor error
An error occurred while relieving reservations.

Changes

 

Cause

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