R12:AP: Error Failed To Assign Supplier Address To Contacts When Adding Contact Details To Supplier

(Doc ID 2287960.1)

Last updated on SEPTEMBER 10, 2017

Applies to:

Oracle iSupplier Portal - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

1. DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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In Oracle Payables, when a user attempts to add contact details for a supplier ends,it up in the below error

ERROR
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Failed to assign addresses to contact: FNDFND_AS_UNEXPECTED_ERRORNPKG_NAMEAP_VENDOR_PUB_PKGNPROCEDURE_NAMECreate_Vendor_ContactNERROR_TEXTORA-20001: Only one pending Concurrent Request is allowed for ARHDQMSS at any given time.

2. BUSINESS IMPACT
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Due to this issue, users cannot add contact details to the supplier.

3. STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
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The issue can be reproduced at will with the following steps:

1. Using Payables Manager responsibility

2. Navigate to Suppliers->Contact Directory

3. Add the details and click apply.

Cause

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