Tables mtl_serial_numbers and csi_item_instances are not in Sync
(Doc ID 2287969.1)
Last updated on JULY 15, 2020
Applies to:Oracle Enterprise Asset Management - Version 12.2.6 and later
Information in this document applies to any platform.
The Asset serial number associated with the Organization is different in Asset and Install base tables.
The Asset serial number associated with the Organization need to be same in Asset and Install base tables.
The issue can be reproduced at will with the following steps:
1. Transfer the Asset.
2. Asset is associated with different Organizations in Asset and Install table bases.
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