Unable To View Item Attributes After Pressing Find Button

(Doc ID 2288069.1)

Last updated on OCTOBER 23, 2017

Applies to:

Oracle Financials for India - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, GST

When attempting to find an ITEM using Item/Classification,the performance issue encounters

ERROR
-----------------------
Expect that the Item/Classification form opens


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OFI>Item Classification

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user prod is impacted

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms