Cannot Update Bill To Profile After Applying Patch 12568526
(Doc ID 2289167.1)
Last updated on MARCH 08, 2019
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Customers Module when attempting to create site use profile the results are not saving. The problem occurs after applying the patch 22336546.
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Navigate to Customers form 2. Query Account 3. Navigate to site details > profile 4. create site use profile . 5. Trying to update the profile , changes are not saving.
Changes
Cause
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