Print Doc Set: Document Set With Only the .pdf Version of the Bill of Lading Report Prints NO DATA FOUND (Doc ID 2289661.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Shipping Execution - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The first time a user clicks on Print Doc Set (Shipping Transactions form, delivery tab), and requests a document set containing only the .pdf Bill of Lading report, the report output contains only "no data". But a doc set containing both the .pdf and the standard Bill of Lading Reports, prints expected data in the .pdf version

EXPECTED BEHAVIOR
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Except that the document set containing only the .pdf version of the Bill of Lading report will Always print good data

STEPS
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The issue can be reproduced at will with the following steps:
1. Find any delivery detail that is staged/pick confirmed
2. Auto-create a trip for this delivery
3. Select a ship method for the trip
4. In the delivery tab, click on print doc set
5. Select the doc set with the .pdf report only
6. Report output says no data found
7. Again in the delivery tab, click on print doc set
8. This time select the doc set containing both the standard and the .pdf report outputs
9. The .pdf report and the standard report both have good data
10. Clicked on Print Doc Set again, and this time selected the doc set with only the .pdf report
11. This time the.pdf report has good data

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users get no data when printing the document set containing only the .pdf version of the Bill of Lading report

Cause

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