Error While Trying To Complete Debrief: The Execution of Procedure Validate_Charge_Details Failed (Doc ID 2289670.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Debrief / Field Service Report

When attempting to complete a labor debrief, the following error occurs.

ERROR
-----------------------
The execution of procedure Validate_Charge_Details failed because of the following unexpected errors: ORA-06508: PL/SQL: could not find program unit being called.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a labor debrief.
2. Set debrief status to completed
3. The debrief posting program completes with error



Cause

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