R12: AP: Payment Unprocessed Due To Accouting Fails on DOC_CATEGORY_CODE: -1 (Doc ID 2289787.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Payables - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

1. DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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In Oracle Payables, AP Create Accounting end with error-

Accounting Event Errors  - The document sequence category -1 is invalid. Please enter a valid document sequence category the application Payables.

2. BUSINESS IMPACT
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Due to this issue, the current payables accounting period cannot be closed. Problematic transactions will have to be swept to the following period, which is not in agreement with the date in which the transactions occurred.

3. STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
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The issue can be reproduced at will with the following steps:
1. Using Payables Manager responsibility
2. Navigate to Other > Requests
3. Click on Single Request
4. Enter Request Name
5. Enter Parameters
6. Click Ok
7. Click on Submit

4. ENVIRONMENT IN WHICH ISSUE IS OBSERVED
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Product: Oracle Payable
Release: 12.1.3
Database: No information provided because the issue is not database or platform specific.
Platform: Linux
Instances Affected: Test and Production
System Names: This information is not relevant for the resolution of the issue.
Affecting Certain Users? The issue is consistently observed with all the users.

5. EXPECTED OR ACCEPTABLE RESULT
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Able to account for the transaction and close the period.

6. WHAT IS WORKING
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This information is not required for further clarification.

Cause

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